May 12, 2015: 2:00 PM ET. “One Stop Shop,” Dany Odykirk, Central Michigan University
COHEAO is pleased to announce its next webinar, “One Stop Shop,” on Tuesday, May 12, from 2:00- 3:30 P.M. Eastern Time. The webinar will feature a presentation from Dan Odykirk, Manager of Central Michigan University’s Student Service Court, a one stop shop for students and employees of the university.
Customer service is an important part in the retention of students on college campuses. This webinar will explore the origins and concepts of Central Michigan University’s Student Service Court, the one stop shop that brings together the services of the Registrar’s Office, Student Account Services and University Billing and the Office of Scholarships and Financial Aid. Advisors have a thorough background in each of these areas to provide students with answers and services regarding student accounts, enrollment, and financial aid. The webinar will look at the strategy, implementation, and obstacles of enacting this type of campus service.
Dan Odykirk is a graduate of Central Michigan University, where he played football and received his Bachelor of Science Degree in Business Administration. He is the proud father of a Central Michigan Alum, and has two kids currently attending the university. After working in the business sector for many years, Dan returned to his alma mater in January of 2012 to manage the Student Service Court. Dan is anticipating receiving his Masters of Science in Administration degree this May.
Register today! for a webinar you will not want to miss!
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